Responsible Gambling Policy
Responsible Gaming

1xmm — Responsible Gambling Explained

Gambling is a form of entertainment. 1xmm provides tools and guidance to help players stay in control of their time and money.

Introduction

Healthy Gambling — Our Commitment

1xmm offers football betting, live casino, and slots for Myanmar players, while valuing every player's well-being and financial safety.

Gambling can be an enjoyable pastime when kept in balance. When it becomes a problem, we are here to help players take back control. Losses are possible — play only what you can afford to lose. 1xmm firmly believes you should only gamble with money you can afford to lose.

This page covers useful tools for self-protection and managing your gambling, the types of limits available, warning signs of problem gambling, and how to get help.

Player Protection Tools

Six Control Tools for Players

Using these tools can help you keep gambling at the entertainment level.

Deposit Limit

You can voluntarily set a cap on how much you deposit per day, week, or month. This helps you avoid spending more than you intend.

Time-Out

If you want to take a short break from gambling for a few days or weeks, you can use the Time-Out tool. You will not be able to access your account during this period.

Self-Exclusion

If you want to stop gambling for a longer period, you can apply for self-exclusion. This gives your decision a firm, lasting commitment.

Activity Review

You can check your gameplay history, deposit history, and account activity at any time. Reviewing your habits regularly helps you spot any warning signs early.

24/7 Support

If you have any gambling-related concerns, you can contact 1xmm's 24/7 Live Chat (in Myanmar language) at any time. You can also reach us by email.

21+ Age Restriction

1xmm only allows players who are 21 years of age or older. We strictly refuse access to anyone who does not meet this age requirement.

21+

21+ only

We take this responsibility seriously.

Age Restriction Policy

21+ Policy — Why It Matters

Gambling should only be done by adults who can make their own decisions and understand the consequences. 1xmm does not allow anyone to play without confirming they are at least 21 years old.

If we find that a minor has accessed your account, we will suspend it immediately and refund any bets placed. If you play around children or pregnant women, please be mindful — responsible play is a family matter.

Warning

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself or someone close to you, take a close look at your gambling right away.

Financial Warning Signs

  • Continuing to gamble in order to win back money you have lost
  • Borrowing money to gamble or avoiding withdrawals
  • Spending beyond the budget you set for gambling
  • Bills or personal matters falling behind because of gambling

Emotional Warning Signs

  • Your mood turns noticeably worse on days when gambling does not go well
  • Feeling ashamed or hiding it when you cannot keep a promise to stop gambling
  • Your relationships with family or friends changing because of gambling
  • Feeling like gambling is a way to deal with boredom, stress, or a need to feel better
Control Tools

Ways to manage your gambling yourself

Setting Deposit Limits

Contact us via Live Chat and let us know you want to set a limit on how much you can deposit per day / week / month. Limits take effect immediately; to remove one, you will need to wait 24 hours.

Play Time-Out Period

If you want to take a break from gambling for 1 day to 6 weeks, we can set a Time-Out for you. During this period you will not be able to play, and deposits and withdrawals will also be paused.

Self-Exclusion

You can exclude your account for 3 months, 6 months, or 1 year (extendable). During this period you will not be able to access any 1xmm services. You will not be able to play again until the exclusion is lifted.

Reviewing History and Managing Your Budget

Check your gambling history and review what you spent over the past week. If you plan to play, set a budget in advance and stick to it.

Guidelines

What to do to keep your gambling healthy

Follow these tips to keep gambling as entertainment only.

  • Set a budget before you play and do not go over it
  • Only gamble with money you can afford to lose — do not use money for healthcare, housing, or family expenses
  • Limit your play time — playing for long stretches without a break affects your judgment
  • Avoid chasing losses
  • Avoid gambling when you are sad, stressed, or have been using alcohol or substances
  • Always remember that gambling is not a source of income — it is entertainment only
  • Talk openly with family or friends about your gambling
If It Happens

How to reach out if you have a problem

If you feel that gambling is getting out of control, reach out to 1xmm's 24/7 support right away.

Contact 1xmm

Live Chat — available 24/7 in Myanmar language

Email — [email protected]

1xmm will never refuse a request to suspend or limit your gambling — we welcome players for entertainment, and we are here to help keep them safe.

FAQ

Questions and Answers on Responsible Gambling

Contact 1xmm's 24/7 Live Chat to request Self-Exclusion. You can choose a period of 3 months, 6 months, or 1 year. During this period, you will not be able to access any services. The account can only be reopened after the period ends, and only upon your own request.

A deposit limit takes effect immediately once applied. To cancel it or increase the amount, you must give 24 hours' notice before any change can be made. This waiting period gives you time to reconsider your decision.

During a Time-Out, all gameplay and deposits will be suspended, and your account balance will be kept safe. Once the period ends, withdrawals and gameplay will be available again.

You must be 21 years of age or older (21+) to register and play at 1xmm. Anyone under this age is not permitted to play, and any account found to be in violation of this policy will be suspended.

If you are taking out loans to gamble, chasing losses, unable to stop gambling despite trying, or missing family and work commitments because of gambling, these are signs that it is time to seek help. Contact 1xmm's Live Chat or reach us at [email protected].

You can reach us anytime through 1xmm's 24/7 Live Chat (in Myanmar language). You can also send an email to [email protected]. Requests to limit, pause, or exclude your account will be acted on immediately.

Keep gambling in check and enjoy it as entertainment only

We're ready to help you 24 hours a day for a healthy gaming life — get support from 1xmm today

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